Customer Experience Radio

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Customer Experience (CX) and business leaders alike join Jill in a lively discussion to share their successes as a result of a purposeful CX strategy, as well as breakthroughs that have impacted their business processes to provide stellar customer experiences. Listeners will get the 411 on the struggles and successes around committing to a strong customer experience initiative.

Recent Episodes
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Recent Reviews
  • Atlanta Cx
    For anyone passionate about customer experience!
    Jill is a great host and she welcomes brilliant people who know all about customer experience. It’s great to hear from experts from different fields! I am learning a lot with this podcast. Thanks, Jill!
  • Wisdomandliberty
    Loved the Nina Interview
    How fascinating to learn about such a niche in the real estate world. Being relationship based is so important these days. Jill is an amazing interviewer and this interview was a great one.
  • mlbailey312kbo
    Fantastic interaction!!
    Jill is a natural at interacting with her guests. She asks all the right questions and pulls from the guest the information we as listeners want to hear about. The customer experience is the reason for the show and a common theme throughout the discussion. Great interviews Jill!
  • Ktkiks1
    Love this show!
    I’ve enjoyed listening to this radio show and hearing about the customer experience from a variety of different businesses. Thanks to Jill and her team for bringing such a dynamic group of leaders voices to the forefront!
  • Leo from Consume Media
    Great Conversations
    I've really enjoyed listening to several episodes of this podcast. Jill brings on wonderful guests who have insightful conversations about the Customer Experience. Highly recommended to anyone in business.
  • Home Beautiful Charlie
    High-level Customer Experience Conversations
    Jill is passionate about delivering an impactful experience for her own clients buying or selling a home, relocating for a job, or moving an office, so she is perfect in this role of connecting with like-minded CX professionals and sharing with you how they are creating a memorable customer experience across industries. Great content for businesses at any level.
  • galacticDiplomat
    Great intereviews!
    JIll gets some of the best in the business on her Customer Experience Radio series. As the producer of CX Talks I get to see and hear a lot of presentations about CX. If you want to know what it takes to design and maintain great customer experiences, be sure to check out this series.
  • Dee Ann Turner
    Customer Experience Talk from a Pro!
    Jill is a great host! She was well prepared for the interview and made sure I was ready too! I recommend subscribing to her podcast so you don't miss a single episode of her excellent podcast!
  • prproatl
    Strategist
    Jill does an amazing job of telling the message of customer experience across many industries. A true professional!
  • Clyde's Mom
    Relevant content and guest
    Jill’s guest and content is not only relevant but compelling. She has a great understanding of customer experience which shows in her interactions with her guest. Highly recommend listening and subscribing to this podcast.
  • Truth Teller 82
    Rock Star Podcast
    Love, love, love Jill in this role. Her insights and servant leadership (and infectious laugh) lend for a great listen for the audience...gleaning real-world wisdom from her guests. I'm also thrilled that out of all the skills that Jill possesses, she uses the Customer Experience as the glue. Smart, fun and interesting, this podcast is a winner! I've subscribed...and so should you.
  • mikewittenstein
    It's got heart and smarts
    Jill's show has great guests and the content is balanced between what sounds good and what really works. The guests go beyond opinions to share their real-world experience at designing, introducing, and managing experiences. It just makes sense that Jill chose customer experience as her show's topic even though she's in real estate. Her brand differentiator is client experience!
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